FAQ

Our pieces are thoughtfully designed to blend timeless aesthetics with everyday comfort. We focus on creating furniture that tells a story—durable, crafted for global living, and meant to become cherished parts of your home narrative, from plush sofas and serene beds to sleek dining tables.

Yes. We specialize in adaptable slipcovered sofas, offering a variety of slipcover options to refresh your space effortlessly. Multiple slipcover choices are available under our “Slipcovers” category.

We source materials with an eye for global craftsmanship, prioritizing durability and quality. This includes solid woods for tables and frames, high-resilience foams for seating, and premium fabrics designed for both comfort and longevity.

We accept Visa, MasterCard, JCB, and PayPal for a secure and convenient checkout experience.

While you can check out as a guest, creating an account allows you to track your order history, save your preferences, and enjoy a faster checkout process in the future.

Please contact us immediately at [email protected] if you need to change or cancel your order. We process orders carefully within 1-2 business days, so swift communication is key to accommodating your request.

We offer two clear, straightforward shipping methods to suit your needs:

• Standard Shipping (10-15 Business Days): A flat-rate fee of $12.95. Your order is delivered via trusted carriers like DHL or FedEx directly to your doorstep.
• Complimentary Shipping (15-25 Business Days): Free on all orders over $50. This service uses EMS for reliable delivery to a wide range of global destinations.

Please note: All orders take 1-2 business days for careful processing before shipping.

We deliver to most international locations, bringing timeless design from our workshop to your space. However, delivery to some remote areas and parts of Asia may be excluded. Specific details will be confirmed at checkout.

Yes. Once your order is on its way, we will send you tracking information so you can follow its journey to your door with peace of mind.

Our current delivery services are designed for doorstep delivery. We focus on providing transparent, reliable shipping that respects your time and budget. Most items are designed for straightforward setup.

We stand behind our pieces with a straightforward 15-day return policy from the date you receive your item. Your satisfaction is the true measure of our success. If your new piece isn’t perfect, please reach out to us to initiate a return.

Please contact our customer care team at [email protected] within 15 days of receipt. We will guide you through the simple process and provide any necessary instructions.

Due to the personal nature of some products, custom orders or final sale items may not be eligible for return. This will be clearly indicated on the product page at the time of purchase.

For returns due to a defect or an error on our part, we will cover the return shipping costs. For other returns, the customer is responsible for the return shipping fee. Detailed information will be provided when you initiate a return.

Care instructions vary by material. General guidelines include regular dusting, avoiding direct sunlight on wood surfaces, and promptly cleaning spills on fabrics with a damp cloth. Specific care guides are provided with your furniture or are available upon request.

Yes. We offer replacement slipcovers and, in many cases, key components to help you maintain your furniture for years to come. Please contact us with your specific needs.