Privacy Policy

At SIXPENNY, we believe that building a home filled with character and comfort requires a foundation of trust. Just as we thoughtfully craft our furniture to be both beautiful and enduring, we approach your personal information with the same care, transparency, and respect. This Privacy Policy outlines how we collect, use, and protect your data when you visit sixpenny-shop.com and interact with our brand. Our goal is to provide a secure and seamless experience, from browsing our collections to welcoming a new piece into your home.

1. The Information We Collect

To serve our global community and provide a personalized, efficient service, we collect information that you provide directly and through your interactions with our site.

• Information You Provide: This includes your name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase or create an account. It also includes your communication preferences and any details you share when contacting our customer care team.
• Transaction Information: Details about the products you purchase, order history, and selected shipping options.
• Automatically Collected Information: When you browse our site, we collect certain data through cookies and similar technologies. This may include your IP address, browser type, device information, pages viewed, and how you navigate our collections (e.g., browsing Banquettes, Sectionals, or Slipcovers).

2. How We Use Your Information

We use your data with the same intention we design our furniture: for functionality, comfort, and a lasting positive experience.

• To process your orders, arrange shipping, and handle returns or inquiries.
• To communicate with you about your order status, provide customer support, and respond to your requests.
• To improve our website, product offerings, and your overall shopping experience based on how you interact with our menus and pages.
• With your consent, to send you updates about new collections (like our latest Sofas or Daybeds), exclusive offers, and design inspiration that aligns with your interests.
• To prevent fraud and ensure the security of our website and transactions, in line with our commitment to simple and secure payments.

3. Sharing and Disclosure of Information

We treat your data with the discretion and care we apply to our craftsmanship. We do not sell your personal information.

• Service Providers: We share data with trusted third parties who perform essential services for us, such as payment processing (e.g., for Credit Cards or PayPal), order fulfillment, shipping carriers, and IT support. These partners are contractually bound to protect your data and use it only for the services we request.
• Legal Compliance: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of SIXPENNY, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, always subject to the promises made in this policy.

4. International Data Transfers

As we serve a global clientele (excluding some remote areas and parts of Asia), your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that your data remains protected to the standards described here.

5. Data Storage and Security

Your security is paramount to us. We implement robust measures to protect your data, reflecting the reliability we build into our sofas and solid wood tables.

• We use industry-standard Secure Sockets Layer (SSL) encryption on all pages where personal data is collected, especially during checkout.
• We adhere to recognized security standards and regularly review our practices.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
• Please note: We do not store your full credit card details on our servers. Payment information is handled directly by our secure, PCI-compliant payment gateways.

6. Your Rights and Choices

You have control over your personal information, consistent with applicable laws such as the GDPR and CCPA.

• Access & Correction: You can access and update your account information (like saved slipcover preferences) by logging into your SIXPENNY account.
• Marketing Communications: You can opt-out of marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us.
• Data Deletion: You may request the deletion of your personal data, subject to certain legal obligations we may have.
• Do Not Track: Our website does not currently respond to “Do Not Track” browser signals. You can manage tracking preferences through your browser settings and our Cookie policy below.
• To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to enhance your browsing experience. These help us remember your preferences (like items in your cart), understand how you explore our product categories (from Coffee Tables to Sleeper Sofas), and improve site performance.

• Essential Cookies: Required for the site to function, such as enabling you to add items to your cart and complete checkout.
• Analytics Cookies: Help us understand how visitors use our site, allowing us to improve its design and content.
• Preference & Marketing Cookies: Used to remember your choices and, with your consent, to show you relevant ads on other platforms.
• You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it occasionally.

Last Updated: October 26, 2023