Term and Conditions

SIXPENNY STORE
Last Updated: October 26, 2023
Effective Date: October 26, 2023

Welcome to SIXPENNY. These Terms and Conditions (“Terms”) govern your access to and use of the sixpenny-shop.com website (the “Site”) and your purchase of the thoughtfully crafted furniture and home goods we offer. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully.

Our Site is designed for discerning individuals and households who value comfort, timeless design, and quality craftsmanship in their living spaces. We aim to provide a transparent, reliable, and supportive experience from browsing to long-term ownership.

1. Acceptance of Terms

By accessing, browsing, or purchasing from the SIXPENNY Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Shipping & Returns policy, and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site or services.

2. User Obligations and Responsibilities

You agree to use the Site for lawful purposes only. You are responsible for:

• Providing accurate, current, and complete information during account registration and checkout.
• Maintaining the confidentiality of your account credentials.
• All activities that occur under your account.
• Ensuring your device and internet connection are secure for transactions.
• Using the Site in a manner that does not infringe on the rights of others or restrict their use of the Site.

3. Products and Services Description

SIXPENNY specializes in made-to-order furniture and home furnishings, including but not limited to: Sofas, Sectionals, Chairs, Dining Tables, Beds, Daybeds, Benches, Ottomans, Coffee Tables, and Slipcovers.

• Craftsmanship: Each piece is crafted to order, reflecting our commitment to quality and detail.
• Custom & Final Sale Items: Due to their bespoke nature, all Slipcovers and other made-to-order or customized items are considered final sale. They cannot be returned or exchanged unless they arrive damaged or defective. This policy upholds the integrity of these personalized pieces created specifically for you.
• We strive to display product colors and details as accurately as possible, but slight variations may occur due to screen settings and the natural characteristics of materials like wood and fabric.

4. Orders and Payment Terms

Order Processing:

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including errors in product description, pricing, or availability.

• Order Confirmation: Your order receipt is an acknowledgment of your request. A formal order confirmation, indicating our acceptance, will be sent via email.
• Processing Time: Please allow 1-2 business days for us to carefully prepare your order for shipment.

Pricing and Payment:

All prices are listed in US Dollars (USD). We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.

• You authorize us to charge the total order amount (including shipping and applicable taxes) to your selected payment method at the time of order placement.
• For international orders, all duties, taxes, and customs fees are the sole responsibility of the customer and are not included in the product price or shipping cost.

Shipping:

We ship globally, excluding some parts of Asia and a few remote regions.

• Standard Shipping: Via DHL or FedEx. A flat-rate fee of $12.95 applies. Delivery typically occurs within 10-15 business days after leaving our warehouse.
• Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery typically occurs within 15-25 business days after dispatch.
• Delivery timelines are estimates and not guaranteed. SIXPENNY is not liable for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns, Exchanges, and Refunds

Our goal is your complete satisfaction. Our full Returns & Exchanges Policy is incorporated into these Terms by reference. Key points include:

• Return Window: 15 days from the date of delivery.
• Condition: Items must be in original, unused, resalable condition with all tags, documentation, and packaging intact.
• Process: You must contact us first at [email protected] to initiate a return. Unauthorized returns will not be accepted.
• Refunds: Issued to the original payment method within 10 business days after we receive and approve the return. Original shipping charges are non-refundable unless the return is due to our error.
• Final Sale Items: As stated in Section 3, Slipcovers and customized items are final sale and non-returnable.
• Damaged/Defective Items: Contact us immediately with photos. We will arrange a replacement or repair at no cost to you.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, photographs, software, and the overall “look and feel,” is the property of SIXPENNY or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our express prior written permission.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SIXPENNY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR THE PURCHASE, USE, OR INABILITY TO USE OUR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

This limitation does not apply to liability for death or personal injury caused by our negligence or for any other liability that cannot be excluded or limited under applicable law.

8. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Washington, D.C., and you hereby consent to the personal jurisdiction of such courts.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The “Last Updated” date at the top of this page will indicate the latest revision. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

10. Contact Us